Coronavirus Travel Alerts

Health Alert – U.S. Embassy Paris, France (March 25, 2020)

Location:  France

Event: France has confirmed cases of COVID-19 throughout the country. U.S. citizens who live in the United States should arrange for immediate return home or be prepared to remain abroad for an indefinite period. You should have a plan to depart from France that does not rely on U.S. government assistance. Direct flights to the U.S. are available through Air France. Currently, there is one direct flight per day. Book flights directly through Air France at https://www.airfrance.fr/en. Flight availability is subject to further restrictions.

On March 16, 2020, the Government of France announced measures to minimize contact and travel. A containment system has been put into effect throughout France.  If necessary, travel is permitted in the following cases:

  • Between home and work when telework is not possible;
  • To make essential purchases in authorized local shops;
  • For health reasons;
  • To care for children or help vulnerable people; or
  • Brief movements near or around one’s residence for individual exercise or pet care. 

Travel to the airport is also permitted.  If you must travel for one of these reasons, you must carry an attestation (the form with an English translation is available on our U.S. Embassy COVID-19 webpage).

Due to reduced staffing, only emergency American Citizen Services are available at the U.S. Embassy in Paris and Consulate General in Marseille.  Very limited visa services for those who qualify for an exception to the Presidential Proclamationrestricting travel to the United States are available in Paris.

Here are some helpful tips for anglophones currently overseas. Americans coming from Europe to the USA will be expected to self quarantine for two weeks per DHS. Please try to change your trips to visit Europe after this virus emergency is over. Thank you!

Updates on virus cases in GIRONDE (Bordeaux) http://www.gironde.gouv.fr/Actualites/Breves/Informations-coronavirus-

World Heath Association https://www.who.int

US Homeland Security https://www.dhs.gov/news/2020/03/11/homeland-security-acting-secretary-chad-f-wolf-s-statement-presidential-proclamation?fbclid=IwAR32rmk6DGQs1zozNiZrgAAhciuEhZkgDcdXppLJlLOI9jOH_RaAgRSdd-w

Be sure to register for travel updates with the local US Embassyhttps://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/

Register with STEP traveler program for alerts https://step.state.gov/STEPMobile/Default.aspx

Check the CDC website for updates on the virus https://www.cdc.gov/coronavirus/

Contact the airline you are traveling with and be sure to give them correct contact information and get updated on their policies.

Monitor English-language French media at the following:

Assistance:

FRANCEU.S. Embassy Paris, France / +33 (1) 43 12 22 22 / CitizenInfo@state.gov

U.S. Consulate General Marseille, France / +33 (1) 43 12 22 22 / CitizenInfoMarseille@state.gov

Canadian Embassy, Paris FRANCE / 130 Rue du Faubourg Saint-Honoré, 75008 Paris / +33 (0)1 44 43 29 02 / https://www.canadainternational.gc.ca/france/consular_services_consulaires/contact-consular_contactez-consulaire.aspx?lang=fra

Australian Embassy, Paris FRANCE / 4 rue Jean Rey, 75015 Paris / +33140593300 / http://france.embassy.gov.au

Australian Smart Traveler Updates https://www.smartraveller.gov.au

New Zealand Embassy, 103 Rue de Grenelle / +33 (0)1 45 01 43 43 / https://www.mfat.govt.nz/fr/countries-and-regions/europe/france/new-zealand-embassy

Safe Travel New Zealand travel alerts https://www.safetravel.govt.nz

SPAINUS Consulate Barcelona, Spain / Paseo Reina Elisenda de Montcada, 23 / +34 93 280 22 27

US Embassy Madrid, Spain / +34 915 87 22 00 / Calle de Serrano, 75 / https://es.usembassy.gov/embassy-consulates/madrid/

Avoid crowds, wash your hands with soap for at least twenty seconds and cough into your arm or a tissue. Washing your hands and not touching your face is most important. When possible, walk to avoid crowded public transport.

From American Airlines on 11th of March:

Issued: March 11, 2020

This notification is to advise that as a result of the presidential proclamation, the United States government imposed the following additional entry requirements that take effect March 13, 2020, after 11:59 p.m. ET.

·       Any U.S. citizen or lawful U.S. permanent resident returning to the United States who has traveled to one of the Schengen Area countries within the previous 14 days must enter the United States through an approved airport. American Airlines customers will be rebooked, if necessary, to one of those approved airports by our Reservations and Airport teams.

·       Foreign nationals who have traveled to one of the Schengen Area countries within the last 14 days will be denied permission to travel to the United States.

These entry requirements are in addition to those imposed by the presidential proclamation on March 2 and Jan. 31, which restricted entry to the U.S. from Iran and mainland China (excluding Hong Kong and Macau) respectively. 

American continues to work closely with U.S. authorities to comply with these new orders while treating all of our customers with respect. American is committed to taking care of any affected customers by assisting them with rebooking options. Our team is proactively reaching out to customers who may be affected by these travel restrictions to ensure they are accommodated.

Important information for you and our mutual customers

When do these orders go into effect?

These orders apply to all flights departing for the United States after 11:59 p.m. ET on March 13. It does not apply to flights that depart prior to 11:59 p.m. ET on March 13.

Which countries are part of the Schengen Area?

Twenty-six countries are part of the Schengen Area: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.

·       The United Kingdom and Ireland are not part of the Schengen Area.

American currently serves seven airports in five countries within the Schengen Area, including France, Germany, Netherlands, Spain and Switzerland.

Which airports in the Schengen Area does American currently serve?

·       Four flights: Paris(CDG) via Dallas-Fort Worth (DFW), Miami (MIA), New York City (JFK) and Philadelphia (PHL)

·       Two flights: Frankfurt (FRA) via Charlotte (CLT) and DFW

·       One flight: Munich (MUC) via CLT

·       One flight: Amsterdam (AMS) via PHL

·       Two flights: Barcelona (BCN) via MIA and JFK

·       Four flights: Madrid (MAD) via DFW, MIA, JFK and PHL

·       One flight: Zurich (ZRH) via PHL

Is Italy one of the five countries that American serves?

Yes. However, American previously announced that it suspended service to Italy. Additional details are available on Saleslink.aa.com > Reduction/Suspension of Service.  

Does American serve other destinations in Europe?

Yes, American has seasonal service to six other countries in Europe, but that service has not commenced yet.

·       The United Kingdom and Ireland are not part of the Schengen Area.

What can our mutual customer expect when flying American?

Prior to boarding an American Airlines flight departing to the United States, all customers will be asked if they have visited a country within the Schengen Area, Iran or mainland China (excluding Hong Kong and Macau) within the last 14 days. If a customer traveled to a country within the Schengen Area, Iran or mainland China (excluding Hong Kong and Macau) within the previous 14 days and is authorized to travel, they must enter the United States through an approved airport.

Foreign nationals who have visited a country within the Schengen Area, Iran or mainland China (excluding Hong Kong and Macau) within the last 14 days will be denied permission to travel to the United States.

What airports are approved entry points for customers entering the United States if the customer has visited a country within the Schengen Area, Iran or mainland China (excluding Hong Kong and Macau) within the last 14 days?  ATL, DFW, DTW, EWR, HNL, JFK, LAX, ORD, SEA, SFO, IAD

·       Atlanta: Hartsfield–Jackson Atlanta International Airport (ATL)

·       Dallas-Fort Worth: Dallas Fort Worth International Airport (DFW)

·       Detroit: Detroit Metropolitan Airport (DTW)

·       Newark, New Jersey: Newark Liberty International Airport (EWR)

·       Honolulu: Daniel K. Inouye International Airport (HNL)

·       New York City: John F. Kennedy International Airport (JFK)

·       Los Angeles: Los Angeles International Airport (LAX)

·       Chicago: Chicago O’Hare International Airport (ORD)

·       Seattle: Seattle-Tacoma International Airport (SEA)

·       San Francisco: San Francisco International Airport (SFO)

·       Washington, D.C.: Washington-Dulles International Airport (IAD)

What if a customer is authorized to travel, but is scheduled to arrive at a non-approved airport?

If a customer traveled to a Schengen area country, Iran or mainland China (excluding Hong Kong and Macau) within the previous 14 days and is authorized to travel, but is scheduled to arrive at a non-approved airport, American will help reroute the customer to one of the approved airports

Should customers arrive at international airports early?

We encourage customers departing for the United States to arrive at the airport three hours early as we expect this additional screening will lengthen the check-in process.

Who should customers contact if they need help changing their travel plans as a result of the travel restriction?

Customers should contact their original booking provider.